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Effective April 1, 2020
All EZON convertible Tops, Glass and *Plastic Windows, Tonneau Covers, Headliners, Top Boots and related products are guaranteed to be free of defects in materials and workmanship at the time of shipment from our plant. We offer limited warranties for our products of up to 3 years for Tops and Glass Windows and 1-year for Tonneau Covers, Top Boots and Headliners. Warranty periods are based on the type of topping in which our product is made, and the length of time our product has been professionally installed. We guarantee our workmanship and offer protection against failure in toppings such as cracking, delamination, severe discoloration (except where noted for specific toppings) during the limited warranty period. All warranty consideration is based on the date of original purchase and/or installation, except where otherwise specified. The warranty period does not extend upon installation of warranty replacement products. See “Labor Credit“ segment below for information regarding warranty replacement labor credit.
Our Warranty does not cover damage caused by failure to properly operate a convertible top or product by not following the procedures outlined in your owner’s manual. Our warranty furthermore does not cover any damage caused by abuse whether accidental or intentional, damage caused during installation of our product, damage resulting from failure to replace pads, side cables, rain rails or other necessary components, or by use of improper cleaning techniques and/or products. Warranty is void if sewn in tag with Serial Number is removed from the product.
See the Full Warranty Policy Here.
Effective April 1, 2020
All Robbins convertible Tops, Glass and *Plastic Windows, Tonneau Covers, Headliners, Top Boots and related products are guaranteed to be free of defects in materials and workmanship at the time of shipment from our plant. We offer limited warranties for our products of up to 5 years for Tops and Glass Windows and 1-year for Tonneau Covers, Top Boots and Headliners. Warranty periods are based on the type of topping in which our product is made, and the length of time our product has been professionally installed. We guarantee our workmanship and offer protection against failure in toppings such as cracking, delamination, severe discoloration (except where noted for specific toppings) during the limited warranty period. All warranty consideration is based on the date of original purchase and/or installation, except where otherwise specified. The warranty period does not extend upon installation of warranty replacement products. See “Replacement Labor Allowance” segment below for information regarding warranty replacement Replacement Labor Allowance.
Our Warranty does not cover damage caused by failure to properly operate a convertible top or product by not following the procedures outlined in your owner’s manual. Our warranty furthermore does not cover any damage caused by abuse whether accidental or intentional, damage caused during installation of our product, damage resulting from failure to replace pads, side cables, rain rails or other necessary components, or by use of improper cleaning techniques and/or products. Warranty is void if sewn in tag with Serial Number is removed from the product.
See the Full Warranty Policy Here.
Call us at our toll-free number 1-800-543-0448 to speak to one of our agents. We'll give you an email or phone number where you can send the information outlined above.
OR
Email [email protected] with an explanation of the issue and the pictures outlined above.
